MONTHS TO COMPLETE
NUMBER OF COUNTRIES
IKM built a user friendly audit template for the engineers to use onsite, which comprised of a series of multiple-choice questions. A master matrix was developed to collate the information gathered during the audits & applied a score/weighting against each answer, based on its risk. IKM Visual Solutions subsequently developed an interactive training package to help train BT Engineers on the audit process.
England, Wales & Northern Ireland